Many people choose to switch utility providers while moving into a new home. There are many reasons for doing so, such as the convenience of having all your utilities in one place, better customer service, and more affordable rates. This guest post shares some top tips for choosing a gas and electricity supplier when moving into a new home.
Disclaimer: This is a sponsored post aimed at an Australian audience.
Here are some tips to keep in mind to get the best gas and electricity deal.
When you choose to switch your utility provider, you will need to decide which providers are available in the area where you want to live. You should check their reputation and how well they serve customers. In addition, many things can go wrong when choosing a new utility provider.
Compare The Different Types Of Energy Tariffs
Many different energy use tariffs are available from suppliers, including fixed prices, a variable price that changes each month depending on how much gas or electricity the consumer uses, and tiered use where consumers pay for a certain amount of energy per month.
Some consumers may find that the fixed price is too high and decide to switch suppliers. On the other hand, some consumers may choose a variable tariff for the lower costs.
Most energy suppliers offer different levels of discounts on their tariffs depending on how much energy you use each month. Some tariffs will offer lower prices if you use less energy than your neighbours, but the tariff price may increase as your usage increases.
Ask About Exit Policy
Ask the provider what their exit policy is for customers who are unhappy with their service. If you do not like your new provider, it is vital to know how long you have to decide whether or not to continue with their service so that you can cancel your contract and get a complete refund.
This is important for two reasons. First, it’s your energy right, and second, it allows you to get the best gas and electricity deal for your specific needs and budget.
Pro Tip: You should also read their cancellation policy carefully, as this will tell you if there are any penalties you may have to pay for cancellation.
Compare Rates
Compare the provider’s rates with other providers in your area to find out if you can save money by switching. Knowing what you are getting for the price difference is essential if you choose a new provider that offers a lower rate. You also need to confirm that there aren’t any hidden fees.
What about smart meters?
There’s been a lot of debate about smart meters and how accurate they are, as well as concerns about privacy, but the reality is they can provide you with a lot of useful information on your heating bills.
In particular, it can help you learn about the energy use of each of your appliances, helping you to avoid energy waste. You can request a smart meter from your energy supplier and they usually provide it and supply it free of charge.
Customer Service
Compare the providers’ customer service reviews online to find out what other customers think of them. You can even check for complaints against the provider on social media, such as Facebook and Twitter.
It would help if you looked for things such as the time taken to address grievances, the quality and courteousness of their customer service professionals, etc.
This will help you make an informed decision about whether to choose them as your energy provider. Check their website to find out if they have a customer service phone number or contact form. This will allow you to contact them in case of any problems with your new service.
Many companies claim to have the best gas and electricity deals, but few offer secure and reliable services. So, look for the best ones, spend a few minutes comparing them on a comparison website, and make your decision after you have all the information you need.
Hopefully, these tips for choosing a gas and electricity supplier when moving into a new home will help you make the best decision.
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